FAQs
1. What is Verbele Store?
Verbele Store is an eCommerce platform offering high-quality products across various categories, ensuring customers have a wide selection of items to choose from.
2. How do I place an order?
Simply browse our categories, select the product you want, add it to your cart, and proceed to checkout. You'll need to provide shipping details and select a payment method to complete the purchase.
3. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment gateways to ensure a smooth and safe transaction.
4. How long will it take to receive my order?
Shipping times depend on your location and the shipping method selected at checkout. Typically, deliveries take between 5-7 business days. You will receive a tracking number to monitor your shipment.
5. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email, allowing you to monitor your delivery status.
6. Do you offer international shipping?
Yes, Verbele Store ships internationally. Shipping rates and delivery times will vary based on the destination.
7. What is your return policy?
We offer a 30-day return policy. If you’re unsatisfied with your purchase, please contact us within 30 days of receiving the product. The item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase.
8. How do I request a return or exchange?
To request a return or exchange, please contact our customer service at support@verbelestore.com with your order number and the reason for the return. We will guide you through the process.
9. Can I cancel my order?
You can cancel your order within 24 hours of placing it. After that, the order may have already been processed or shipped, and you would need to follow the return process.
10. What should I do if I received a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us immediately at support@verbelestore.com. We will arrange for a replacement or a refund.
Verbele Store is an eCommerce platform offering high-quality products across various categories, ensuring customers have a wide selection of items to choose from.
2. How do I place an order?
Simply browse our categories, select the product you want, add it to your cart, and proceed to checkout. You'll need to provide shipping details and select a payment method to complete the purchase.
3. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment gateways to ensure a smooth and safe transaction.
4. How long will it take to receive my order?
Shipping times depend on your location and the shipping method selected at checkout. Typically, deliveries take between 5-7 business days. You will receive a tracking number to monitor your shipment.
5. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email, allowing you to monitor your delivery status.
6. Do you offer international shipping?
Yes, Verbele Store ships internationally. Shipping rates and delivery times will vary based on the destination.
7. What is your return policy?
We offer a 30-day return policy. If you’re unsatisfied with your purchase, please contact us within 30 days of receiving the product. The item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase.
8. How do I request a return or exchange?
To request a return or exchange, please contact our customer service at support@verbelestore.com with your order number and the reason for the return. We will guide you through the process.
9. Can I cancel my order?
You can cancel your order within 24 hours of placing it. After that, the order may have already been processed or shipped, and you would need to follow the return process.
10. What should I do if I received a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us immediately at support@verbelestore.com. We will arrange for a replacement or a refund.